Intended for dentists, dental office managers, dental hygienists, dental assistants, receptionists, and front office staff to establish proper protocol and workplace standards.
SESSION 3: RECRUITING AND RETENTION
To run your office efficiently it is essential to attract, hire and develop great team members. This class covers the skills to interview, hire and support team members through well written job descriptions and competitive benefits packages.
• Design effective job descriptions
• Create compelling ads to recruit qualified team members
• Understand the hiring and interview system
• Be familiar with compensation and rewards
SESSION 4: PERFORMANCE MANAGEMENT AND TERMINATION
This class covers the training, teaching and accountability systems necessary to coach your team.
• Appraise performance
• Increase your coaching and discipline skills
• Implement team accountability
• Develop termination proficiency